framework for service

Have Hope Charter

Framework for Service

Theme	Approach	Reflection Questions
Capacity building	We strive to inspire and raise capacity in everyone we work with to take charge of their own development and for service. We activate the potential in others by working side by side in a humble attitude of learning, delighting in each other’s progress	What can we do to make capacity building an operating principle of our service?
Character and Conduct	We strive to conduct all activities with the utmost honesty, ensuring that every action taken is rooted in integrity and ethical principles. We strive to practice transparency in all dealings, openly sharing information and decision-making processes to foster trust and confidence among stakeholders. We strive to uphold trustworthiness by consistently demonstrating reliability and dependability, honouring commitments, and maintaining the highest standards of conduct in all interactions.	How do we establish the space and condition conducive for all to participate with integrity?
Coherence	We strive to balance the material and spiritual aspects of life in our service by guiding our decisions and actions with both material efficiency and spiritual values. We uphold ethical standards in all activities, reflecting our commitment to honesty, integrity, and compassion. We adopt sustainable practices to protect our environment, recognizing our responsibility to future generations.	What can we do to make material and spiritual coherence an operating principle of our service?
Collaboration	Recognising that collaboration with others is vital to our progress through using the different gifts and talents each of us has to offer, we strive to blend to create for the greater good. Together we accomplish greater things.	How can we foster collaboration and mutual respect in all our engagements?
Connected/ Unity	We are of one human family.  We strive for unity of vision, thought and action. We celebrate our differences while unique points of views are understood and respected. Our relationships are based on trust and reciprocity.  Unity happens when we value everyone	What can we do to make unity the basic operating principle of our community?
Consultation	We strive to employ deep listening and cordial consultation in our decision making to allow new insights into complex issues to be brought forth and examined respectfully, harmonising points of view and strengthens bonds of trust	What can we do to make consultation the basic operating principle of our community?
Curious /Learning posture	We learn by doing.  We see setbacks as opportunities to iterate, learn, and enhance our capabilities, reinforcing our resilience to changing circumstances. We reflect on our actions and decide in unity on our next steps.	What can we do to make growth mindset approach an operating principle of our service?
Human Nobility	Recognising that the human being has physical, intellectual and spiritual realities, we recognise the power of the human spirit to love, learn, cooperate and serve. Each of us is a capable agent of change within our communities and we view everyone as collaborators.  We lead principled lives	What can we do through meaningful service to bring out the noble nature of the human being?
Justice	Our relationships must be fostered on principles of trustworthiness and truthfulness, and always consider justice and equity. The world’s resources are for all - present and future generations.	What can we do to make justice the basic operating principle of our community?
Measure of effort	Striving to transcend limited conceptions of efficiency that focus solely on the relationship between output and material input, we recognize the immense value of spiritual and intellectual resources such as harmonious cooperation, energy, loyalty, resourcefulness, determination, and courage. These resources are invaluable to our endeavours, regardless of the material resources available. [Work motivated by a spirit of service and for excellence holds a different value than work used to advance personal interests. The accomplishment of specific tasks may be less significant than developing participants' capacity to cooperate and engage in unified action.]	How can we also promote and recognize the value of spiritual and intellectual resources in our service?
Relationships	Recognising that loving and compassionate relationships, mutual respect and encouragement and willingness to learn together are essential for relationships that bind together the components of society, we strive to foster these qualities in our service.	How can we create conditions to foster such relationships in our community?
Search for truth	We strive to delve into the heart of issues, seeking to understand their underlying reasons to deeper understanding of each other’s perspectives which fosters healthy relationships, collaboration and social cohesion.	What can we do to make seeking the truth the basic operating principle of our service?
Service	We strive to invest in everything we do with a spirit of service and excellence. When we want to be of service, we can change the world.	How can service become the shared purpose in our community?
Universal participation	We strive to create conditions to ensure spaces are conducive for all to participate fully according to their talents and abilities.  We make room for each other and make sure no one is left behind.	How do we establish the space and condition conducive for all to participate fully?